Oxbridge Academy Certificate: Advanced Contact Centre Operations
This advanced certificate course will equip you with the knowledge and skills you need to become an efficient and effective employee in a contact centre environment.
to view the course fee. Please note: There are no
additional exam fees or external membership fees for this course.
- Contact Centre Operations 301
- Client Services and Human Relations 301
- Consumer Behaviour 301
- Advertising and Promotions 301
Assessment and award:
Upon completion of this course, students will be awarded an Oxbridge Academy Certificate: Advanced Contact Centre Operations from Oxbridge Academy.
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